FAQ

 

What paint do you use?

For my commission work, unless requested otherwise, I use the Holbein Acryla Gouache.

For the videos I post, I always include information about the paint I used either in the caption or comments of that video !

What paper do you paint on?

I use a variety of paper, but I stick to 300 lb cold pressed watercolor paper. My favorite brands are Fabriano Artistico, Winsor & Newton, and Arches.

What brushes do you use?

My favorite brushes are the Silverbrush White Mop, Silverbrush Kolinsky Sable, Utrecht Golden Taklon, and Princeton Heritage brushes. If you see me using a brush in a video, it’s definitely one of these.

How do I commission you?

Check out the Commissions page on my website for more info and price examples !

Where do you currently ship to?

At this time, I can ship to over 40 countries, including U.S.,CA,EU, and many more ! Unfortunately, due to very high shipping rates, I am not currently offering shipping to Australia for online purchases. If you’d like to order a commission to be sent to Australia or other countries not listed, reach out and I can provide a quote :-)

How are orders packaged and shipped?

I package prints with love and care, using recyclable paper and plastic materials. Prints and posters will be protected in a plastic sleeve. They will be shipped in rigid paper mailers with a backing board keeping the package sturdy. Each package will include a handwritten “thank you” on a small postcard print addressed to the shipping recipient.

There’s something wrong with my order!

If there is anything wrong with your order, please email me to let me know !

If you’d like to change the shipping address on an existing order, please let me know as soon as possible. I can make changes only before the order is shipped.

For international orders, the recipient is responsible for any customs fees/taxes, but those are very rare.